Warranties & Returns

• What If My Product Arrives Faulty?

  You are required to notify us within 5 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. On...

• What If There Are Parts Missing?

  You are required to notify us within 5 working days in the unlikely event that the item arrives with parts missing. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) indicating the location of the missing parts or components. In...